On-Demand ERP & Integrations Support
Short-term coverage for NetSuite and Celigo when your systems need attention — not babysitting. Built for PTO coverage, hiring transitions, close periods, and operational risk windows.
When one person owns everything, time off becomes stressful
Most teams rely on a single admin to own NetSuite, integrations, workflows, and day-to-day fixes.
That works — until they go on PTO, resign, or things get busy.
We’ve seen teams:
freeze during close
avoid touching the system
panic when integrations fail
Not because the systems are bad — but because ownership is concentrated in one place.
On-Demand Support exists to relieve that pressure.
WHAT ON-DEMAND SUPPORT IS (AND ISN’T)
What this is
Short-term operational coverage
Reactive support when issues arise
Calm, senior oversight during transitions
A safety net for your team
What this isn’t
A long-term admin replacement
A build or enhancement service
Proactive system optimization
Open-ended support
Types of On-Demand Support
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On-Demand NetSuite Support (2-Week Coverage)
Short-term NetSuite admin and developer coverage to keep day-to-day operations functional during periods of transition or instability.
Best for:
Admin PTO coverage
Hiring transitions
Close periods
Stakeholder support
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On-Demand Integrations Support (Celigo — 2-Week Coverage)
Short-term coverage for existing integrations to ensure operational data continues to flow correctly between systems.
Best for:
Failed flows or recurring errors
Inventory, order, or fulfillment sync issues
Integration owner PTO
Peak or high-volume periods
How It Works
Fit confirmed & order placed
We confirm scope and coverage level before moving forward.
Onboarding & access setup
You onboard us into systems; we gather integration and ERP context.
Kickoff & risk alignment
We identify high-risk areas and operational priorities.
On-demand coverage begins
We stay available and step in only when issues arise.
Documentation & clean handoff
We document what was done and hand off clearly to your team.
Different entry points.
Same goal: “Systems that don’t need babysitting.”
This works best for teams who…
Rely on a single NetSuite or integrations owner
Are navigating short-term transitions
Want continuity without long-term contracts
Prefer calm, senior coverage over constant change
